Frequently asked questions.

Frequently asked questions.

Some of our most frequenty asked questions.

What services do you offer?2024-03-25T11:33:02-05:00

We are a complete auto repair facility. In our state of the art body shop, our technicians are always training to stay current with the fast pace of vehicle technology.

What happens when my car is towed in?2024-03-25T10:55:03-05:00

We write an estimate and help you with your insurance contact.

Who contacts the insurance company?2024-03-25T10:55:34-05:00

The driver or the vehicle owner needs to be the one to first contact the insurance company or your fleet management service.

Who pays the tow bill?2024-03-25T10:56:10-05:00

Adams Auto Body Shop pays the tow bill then we submit the tow bill to the insurance company.

Do you charge for estimates?2024-03-25T11:35:03-05:00

No, all estimates are 100% free.

Can I just stop by or do I need an appointment to receive an estimate?2024-03-25T11:44:48-05:00

Please just stop by, we will write an estimate while you wait.

What if I already have an insurance estimate?2024-03-25T11:46:29-05:00

Just bring it in or you may email or fax the estimate to us so we may be able to work with your insurance company to get your vehicle repaired as soon as possible. We will contact the insurance company if the estimate is not accurate to work out any differences between our estimate and theirs.

How long will repairs take to complete?2024-03-25T11:47:26-05:00

It really depends on the repairs. Most repairs take about 4 – 7 working days.

What is your warranty?2024-03-25T11:48:16-05:00

Adams Body Shop offers a limited lifetime warranty on our repairs. The parts are warranted by the manufacturer. We offer no guarantee on rust or rust repairs.

Can you deliver my car?2024-03-26T11:45:57-05:00

Yes, we offer free pick-up and delivery on a case by case basis. Just ask!

Do you offer free rental cars?2024-03-25T11:49:48-05:00

We offer free loaner cars to customers who do not have rental policies or who wish to use the service.

How long will it take to get an estimate?2024-03-25T11:51:01-05:00

It takes about 15-20 min to write an accurate damage repair appraisal.

Do you repair all kinds of cars?2024-03-25T11:52:02-05:00

Yes we have the knowledge and skill to repair just about every kind of car.

What kind of training does your shop have?2024-03-25T11:52:37-05:00

We employ ASE Master Auto Body and Refinishing technicians, who are also I-car trained most also have additional specialized training.

What about Rental Cars?2024-03-28T10:29:37-05:00

We work with Enterprise and Hertz Rental. When you drop your car off you will be picked up by the rental company. When you car is finished and you are satisfied, you will leave your rental at our shop and we will handle the rest.

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